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Monday, August 29, 2011

Customer Feedback

Thank you again. I have been so unbelievably impressed with the level of customer service I have received today through your company.

Will definitely be back to shop again :-)

A customer sent an E-Mail asking about a dress I did not have, so I replied to her I did not plan on stocking that dress again until I figure out how to work with the vendor without any headaches.  Beautiful dresses, but the vendor is pain to work with.  So I E-Mailed the customer the name of the vendor and some other web sites she could possibly find the dress at.  My view is focus on the long term relationship with a customer.


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